Derola | Return and Refund Policy

Last Updated: June 09, 2025 AMT

If you are not satisfied with what you bought on Derola you may be eligible to return it and get a refund by following the simple procedure set out in this Return and Refund Policy.

1. How do I make a return?

You can make a return by following these steps:

VIII. You can check the refund status of your items on your order details page or through Temu's SMS/Email/Push notifications.
Please make sure your return package is postmarked within 14 days after you submit your return, otherwise the return process will be terminated.