Derola | Return and Refund Policy

Last Updated: June 09, 2025 AMT

If you are not satisfied with what you bought on Derola you may be eligible to return it and get a refund by following the simple procedure set out in this Return and Refund Policy.

1. How do I make a return?

How do I make a return

You can make a return by following these steps:

  • Please use transparent bags to individually package items without barcodes before placing them in the return package.
  • After the warehouse receives the items and they pass quality inspection, the refund will be issued.
  • If you do not receive the refund afterwards, please contact us for further assistance.